Legal

Terms of Service

Effective date: 30 August 2026

These Terms of Service ("Terms") are a legal agreement between you ("you", the "Creator") and OFM UI ("we", "us", "our"), the operator of the Service and the provider identified in Section 19, governing your use of OFM UI (the "Service"), available at https://ofmui.com — a tool that connects to your Fanvue creator account via Fanvue's official API to draft and send chat messages to your fans and help you manage paid content.

By creating an account, connecting a Fanvue account, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The language of this contract is English. Where we provide a translation, the English version prevails unless mandatory law in your country provides otherwise.

1. Eligibility and capacity in which you contract

1.1 Eligibility. You must be at least 18 years old, hold a valid Fanvue creator account in good standing (including completing any Fanvue identity/KYC requirements), and have the authority to enter into these Terms. The Service is offered only to creators and their authorised team members, not to fans or members of the public.

1.2 Professional use. The Service is a business tool. By subscribing you confirm that you are using it for purposes relating to your trade, business, craft, or profession — that is, as a trader, not as a consumer. Where that is the case, consumer-protection rules (including the statutory right of withdrawal in Section 8.10) do not apply to you.

1.3 If you are a consumer. If, despite Section 1.2, mandatory law treats you as a consumer, nothing in these Terms removes or limits your statutory rights. Where a term of these Terms conflicts with a mandatory consumer right in your country of residence, that right prevails and the rest of these Terms continues to apply.

2. What the Service does

The Service uses artificial intelligence to draft and, where you enable it, send messages that appear to your fans as coming from you, and to help you offer and price paid content. You configure how it behaves. The Service acts as your agent: messages it sends on your behalf are your messages, and you are responsible for them as if you had written them yourself.

The Service depends on third-party services (see Section 10) and may be unavailable from time to time.

Support. Support is provided by email at [email protected] during normal business hours, and response times may be longer during public holidays. This does not affect your statutory rights or the notice periods and refund commitments set out in these Terms.

Changes to the Service. We may add, improve, or remove features. Where a change materially and negatively affects your use of the Service, we will give you at least 30 days' notice by email or in the dashboard, and you may terminate free of charge before the change takes effect and receive a pro-rata refund of any fees paid for the unused remainder of your billing period. Minor changes, bug fixes, security updates, and updates required by law or by a third-party provider may take effect immediately.

3. Your account and credentials

You register with an email address and password and must verify your email before using the Service. You are responsible for maintaining the confidentiality of your login credentials and your Fanvue connection, and for all activity under your account. You must not share credentials, request another user's Fanvue password, or let anyone access the Service who is not permitted to. Notify us promptly at [email protected] of any unauthorised use.

4. Acceptable use

You agree not to use the Service to:

  • break any law, or infringe anyone's rights;
  • process content involving anyone under 18, non-consenting individuals, or anyone impersonated without authorisation;
  • harass, threaten, defraud, or deceive people in ways prohibited by law or by Fanvue's rules;
  • send spam, malware, or attempt to bypass Fanvue's moderation, rate limits, or security controls;
  • move payments or fans off-platform in violation of Fanvue's rules;
  • abuse the referral program (see Section 9), including self-referrals, fake accounts, or misleading promotion; or
  • reverse-engineer, resell, or misuse the Service or its API access.

5. Compliance with Fanvue's rules (important)

Your use of the Service is also governed by Fanvue's Terms & Conditions, Acceptable Use Policy, Community Guidelines, and API policies. You are solely responsible for ensuring that your use of the Service complies with those rules, including but not limited to:

  • any Fanvue or legal requirements to disclose the use of AI or synthetic tools, and any rules on impersonation and authenticity (see also Section 6);
  • consumer-protection, unfair-commercial-practices, and advertising laws that apply to how you communicate with and sell to fans — including the prohibition on misleading practices under Directive 2005/29/EC where your fans are in the EU;
  • obtaining any consent required to process your fans' personal data (see the Privacy Policy and DPA).

We do not provide legal advice and do not warrant that any particular configuration or use of the Service complies with Fanvue's rules or applicable law. Fanvue may restrict, suspend, or revoke API access at its discretion; if it does, we are not liable to you for the resulting loss of functionality, except as set out in Section 13.

6. AI transparency (EU AI Act)

The Service is an AI system that interacts directly with natural persons (your fans) and generates synthetic text content.

6.1 Your role. When you use the Service to communicate with your fans, you act as the deployer of that AI system within the meaning of Regulation (EU) 2024/1689 (the "AI Act"), and we act as the provider of the system. Where the AI Act applies to your activity, you are responsible for meeting the deployer transparency obligations under Article 50 — in particular ensuring that natural persons who interact with the Service are informed that they are interacting with an AI system, unless an exemption applies, and complying with any applicable disclosure duties for artificially generated or manipulated content.

6.2 Our role. We will make available the information and, where technically appropriate, the product controls you need in order to give that disclosure. We do not make the disclosure to your fans on your behalf and we do not monitor whether you do.

6.3 No profiling of prohibited kinds. You must not use the Service for any practice prohibited under Article 5 of the AI Act, including exploiting the vulnerabilities of a person or group due to age, disability, or a specific social or economic situation in order to materially distort their behaviour or cause them significant harm.

6.4 Human oversight. You retain the ability to review, edit, pause, and disable automated sending at any time from the dashboard, and you are responsible for exercising an appropriate level of oversight over the output the Service produces in your name.

7. Content and intellectual property

  • Your content. You retain all rights in the content you upload or send through the Service. You grant us a limited, non-exclusive licence to host, process, and transmit it solely to provide the Service to you and for the duration of your use of it.
  • AI output. Drafts the Service generates are provided for your use; you are responsible for reviewing and deciding whether to send them. We make no claim of ownership over them and make no representation as to whether AI output is protectable by copyright in your jurisdiction.
  • Our IP. The Service, its software, and its branding are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service under these Terms. You may not copy, modify, distribute, or create derivative works from it — except to the extent those acts cannot lawfully be restricted, including your rights under Articles 5 and 6 of Directive 2009/24/EC on the legal protection of computer programs.

8. Fees, billing, and cancellation

Billing is handled by Stripe. When you subscribe, you are taken to a checkout page hosted by Stripe, Inc. ("Stripe"). Your payment card details are collected and processed by Stripe directly and never touch our servers. Our storage of billing-related data is described in the Privacy Policy.

8.1 Plans. The available subscription plans, their prices, and their limits (such as the number of connected creator accounts and fan-engagement volume) are presented on our pricing page and at checkout before you subscribe. Before you are bound, we show you the total price including any applicable taxes, the billing period, and the minimum duration of the contract.

8.2 Free trial. Where a plan includes a free trial, your card is collected at checkout but not charged until the trial ends, at which point the subscription converts to a paid subscription automatically unless you cancel first. This is made clear to you at checkout. Trials are offered only to new or lapsed subscribers, at our discretion.

8.3 Renewal. Subscriptions renew automatically each billing period until cancelled. For billing periods of six months or longer, we will email you a reminder at least 14 days before the renewal date, stating the renewal date, the amount, and how to cancel.

8.4 Cancellation. You can cancel at any time from the Account page (via the Stripe billing portal), in no more than a few clicks and without having to contact us. Cancellation takes effect at the end of the current billing period; you keep access until then.

8.5 Plan changes. Upgrades take effect immediately (with a prorated charge); downgrades take effect at the end of the current billing period.

8.6 Refunds. Except as set out in Sections 2 (adverse changes), 8.10 (withdrawal), 12 (statutory conformity rights), or where otherwise required by law, fees are non-refundable and cancellation does not entitle you to a refund of the current period.

8.7 Price changes. We may change pricing prospectively. We will give you at least 30 days' notice by email before a price change takes effect. The new price applies from your next billing period after the notice period ends, and you may cancel before then free of charge; if you do not cancel, the new price applies.

8.8 Taxes. Prices are stated exclusive or inclusive of VAT as shown at checkout. VAT or other taxes may apply depending on your location and your VAT status. If you provide a valid VAT identification number, the reverse charge may apply.

8.9 Non-payment. If a renewal payment fails or a subscription lapses, we may suspend or limit the Service (including pausing connected bots) until payment is resolved. We will notify you before suspending and give you a reasonable opportunity to fix the payment.

8.10 Right of withdrawal (consumers only). If, contrary to Section 1.2, you contract with us as a consumer, you have the right to withdraw from this contract within 14 days of concluding it, without giving any reason. To exercise it, tell us by a clear statement — for example, an email to [email protected]. You may, but need not, use the model withdrawal form in Annex I(B) of Directive 2011/83/EU. We will refund all payments received from you within 14 days of being informed, using the same means of payment you used.

Loss of the withdrawal right. The Service is digital content and a digital service supplied immediately. When you subscribe, you are asked to expressly request that we begin performance during the withdrawal period and to acknowledge that you thereby lose your right of withdrawal once the Service has been fully performed, or — for a paid digital service — to accept that you will pay an amount proportionate to what was supplied up to the moment you withdraw. If you do not give that consent, performance begins after the 14-day period ends.

9. Referral program

We may offer a referral program under which you earn a cash commission on payments made by subscribers you refer, at the rate shown on the referral section of your Account page.

  • Attribution. A referred user is attributed to you when they sign up using your referral link or code. A user can be referred by at most one person, and attribution happens only at signup.
  • Promotion must be honest. When you promote the Service you must disclose that you receive a commission, in line with Directive 2005/29/EC on unfair commercial practices and any national advertising rules that apply to you. Undisclosed paid promotion and fake or incentivised reviews are prohibited.
  • Payouts via Stripe Connect. Commissions are paid out by bank transfer via Stripe Connect. To receive payouts you must complete Stripe's Express onboarding (identity and bank-account verification). We are not responsible for delays caused by incomplete onboarding or by Stripe's verification requirements.
  • Adjustments. Commissions accrue on payments actually received. We may withhold, adjust, or reverse commissions arising from refunded, disputed, or fraudulent payments, or from breaches of these Terms (including self-referrals or fake accounts). We will tell you the reason for any withholding or reversal and you may dispute it under Section 17.
  • Changes. We may modify or discontinue the referral program prospectively on 30 days' notice. Accrued, legitimate commissions remain payable.
  • Taxes. Commissions may be taxable income; you are responsible for your own tax reporting, and for issuing any invoice or self-billing documentation required in your country.

10. Third-party services

The Service relies on Fanvue (platform APIs), Stripe (billing and payouts), third-party AI providers (for example xAI, Google, and — if you enable it — OpenRouter), an email delivery provider, and hosting infrastructure. Your use of those services is subject to their terms — including the Stripe Services Agreement and, if you use referral payouts, the Stripe Connected Account Agreement — and their availability, behaviour, security, and output are outside our control. We are not responsible for third-party services, and message content is transmitted to AI providers as described in the Privacy Policy.

11. Data protection

Our handling of personal data is described in our Privacy Policy at https://ofmui.com. For personal data of your fans that the Service processes on your behalf, you are the controller and we are your processor within the meaning of Regulation (EU) 2016/679 (GDPR); our Data Processing Agreement (DPA) governs that relationship, satisfies Article 28(3) GDPR, and is incorporated into these Terms by reference. You are responsible for having a lawful basis (including any Article 9 condition for special-category data, which fan communications on an adult platform are likely to involve) to process your fans' data, and for responding to their data-subject requests; we will assist you as set out in the DPA.

12. Warranties and statutory rights

We will provide the Service with reasonable skill and care and substantially as described on our website and in the dashboard.

Beyond that, and to the extent permitted by law, the Service is provided "as is" and "as available", without further warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. AI output may be inaccurate, inappropriate, or offensive, and you are responsible for reviewing it. We do not warrant any level of earnings, uptime, or results, and do not guarantee compliance with Fanvue's rules or applicable law.

Nothing in this Section excludes or limits your mandatory statutory rights. In particular, if you are a consumer in the EU, your rights to conformity of digital content and digital services under Directive (EU) 2019/770 — including remedies where the Service is not in conformity — apply in full and are not affected by the disclaimers above.

13. Limitation of liability

13.1 What is never limited. Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; intent or gross negligence; liability under Directive (EU) 2024/2853 on liability for defective products; breach of any mandatory data-protection liability under Article 82 GDPR; or any other liability that cannot lawfully be excluded or limited.

13.2 Excluded losses. Subject to Section 13.1, we will not be liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, data, goodwill, or account suspension or removal by Fanvue.

13.3 Cap. Subject to Sections 13.1 and 13.4, our total aggregate liability arising out of or relating to the Service in any twelve-month period will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) EUR 100.

13.4 Consumers. If you are a consumer, Sections 13.2 and 13.3 apply only to the extent permitted by the mandatory consumer-protection law of your country of residence; where they are not permitted, we are liable in accordance with that law, including for foreseeable damage arising from breach of an essential contractual obligation.

14. Indemnification

If you use the Service as a trader, you will indemnify us against third-party claims, losses, and reasonable legal fees arising out of your content and messages, your dealings with your fans, or your breach of these Terms, of Fanvue's rules, or of applicable law — except to the extent the claim results from our own breach, negligence, or wilful misconduct. We will notify you promptly of any such claim, will not settle it without your consent (not to be unreasonably withheld), and will let you control the defence at your cost.

This Section does not apply to you if you are a consumer; in that case your liability to us is governed by general law.

15. Suspension and termination

15.1 By you. You may stop using the Service at any time: cancel your subscription from the Account page, disconnect your creator account(s) from the dashboard, or contact us to delete your account and data.

15.2 By us. We may suspend or terminate your access if you breach these Terms, if your subscription lapses, if suspension is necessary to protect the Service, our users, or third parties, if required by law, or if Fanvue withdraws or restricts API access. Except where the breach is serious, unlawful, or where immediate action is needed, we will give you notice with reasons and a reasonable opportunity to fix the problem. If we terminate without cause, we will give you 30 days' notice and refund the unused portion of any fees you have paid.

15.3 Statement of reasons and appeal. If we suspend or terminate your account, we will tell you why, and you may contest the decision by emailing [email protected]. We will consider your response in good faith and reply within a reasonable time.

15.4 Effect. On termination, your right to use the Service ends and we will delete or return your data as described in the Privacy Policy and the DPA, subject to records we must keep by law (such as billing and tax records). Sections 7, 11, 12, 13, 14, 17, and 18 survive termination.

16. Changes to these Terms

We may update these Terms where there is a valid reason to do so — for example a change in law, a change in the Service, a new third-party dependency, or security requirements.

We will notify you of material changes at least 30 days before they take effect, by email and in the dashboard, and we will make clear what is changing. If you do not accept the change, you may terminate the contract free of charge before it takes effect, and we will refund the unused portion of your current billing period. If you continue to use the Service after the change takes effect, the updated Terms apply to your use from that date onwards; changes never apply retroactively to periods before they take effect. Non-material changes (typographical corrections, clarifications, or changes required to be made immediately by law) may take effect on posting.

17. Governing law, disputes, and complaints

17.1 Governing law. These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict-of-laws rules. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence (Article 6 of Regulation (EC) No 593/2008, "Rome I").

17.2 Jurisdiction. The courts of the Republic of Lithuania competent for OFM UI's place of establishment will have jurisdiction over any dispute. If you are a consumer, this does not affect your right under Articles 17–19 of Regulation (EU) No 1215/2012 ("Brussels I recast") to bring proceedings in the courts of your country of domicile, and we may bring proceedings against you only in those courts.

17.3 Complaints first. Before starting proceedings, please contact us at [email protected]. We aim to acknowledge complaints within 5 business days and to resolve them within 30 days.

17.4 Alternative dispute resolution. We are not obliged to and do not currently commit to using an alternative dispute resolution body under Directive 2013/11/EU. Consumers may nevertheless be entitled to use an ADR body in their own country, or the competent consumer authority in our country of establishment; details are available from your national consumer authority. (The European Commission's online dispute resolution platform ceased operating on 20 July 2025 and is no longer available.)

18. General

  • Severability. If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions continue in force.
  • No waiver. Failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our consent. We may assign them to a successor if the Service or the business operating it is transferred, sold, or reorganised, on notice to you; if that materially affects you, you may terminate free of charge.
  • Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, provided it notifies the other and mitigates the effects. This does not suspend your payment obligations for the Service actually provided or a consumer's statutory remedies.
  • Entire agreement. These Terms, the Privacy Policy, and the DPA are the entire agreement between us regarding the Service, and replace any prior understandings. This does not exclude liability for fraudulent misrepresentation.
  • Notices. We will send notices to the email address on your account; you must keep it current. You may send notices to [email protected].

19. Provider identification and contact

The Service is provided by OFM UI.

Email: [email protected] Website: https://ofmui.com